Effective Date: January 2026
💳 Payment Policy
Payments are structured in three easy instalments:
-
30%
At the Time of Booking — To confirm and lock your date.
-
50%
On the Event Date — Before the shoot begins on the day.
-
20%
After Deliverables Are Delivered — Final payment upon receiving edited
photos/videos.
1. Cancellation Policy
We understand that plans can sometimes change unexpectedly. However, once a booking is confirmed and the
advance amount is paid, we reserve our entire team and equipment exclusively for your event date — turning
away all other client inquiries.
Therefore, in the event of a cancellation by the client:
- Refund on Cancellation: Only 20% of the total booking amount is eligible
for refund. The remaining amount will be retained to compensate for the reservation of our team and date.
- Notice Required: All cancellations must be communicated in writing (via WhatsApp or
email) as early as possible.
- Non-Refundable Advance: If only the advance booking amount has been paid, the 20%
refundable portion is calculated from the total package value agreed upon.
2. Rescheduling Policy
If you need to postpone your event, we will do our best to accommodate your new dates subject to team
availability.
- Availability: Rescheduling is possible only if our team is available on the new dates.
- No Extra Charges: Rescheduling with adequate notice (at least 30 days prior) will not
incur additional fees.
- Pricing Adjustments: If the new dates fall in a different pricing period, revised pricing
may apply.
3. Non-Refundable Situations
No refund will be provided for situations including, but not limited to:
- Client arriving late or cutting the event short.
- Bad weather or venue restrictions limiting photography scope.
- Key individuals unavailable during scheduled portrait sessions.
- Client requesting fewer services than originally contracted after the event date.
4. Force Majeure
In the rare event that TPF must cancel due to an unforeseeable emergency (natural disaster, pandemic,
government lockdown), we will offer either a full rescheduling at no extra cost or a complete refund of the
amount paid.
5. Contact Us
To initiate a cancellation or rescheduling, please contact us immediately:
The Photos Factory (TPF)
Phone: +91 9340529173
Email: tpfstudio18@gmail.com
WhatsApp: Chat with
us